Table of Content 
- INTRODUCTION
- PART I THE ARBITRATION PROCESS AND ARBITRABILITY
- PART II THE CONTRACT INTERPRETATION PROCESS, MANAGEMENT RIGHTS, AND UNION RIGHTS
- PART III SUBSTANTIVE ISSUES IN ARBITRATION
- PART IV ARBITRATION AND EXTERNAL LAW
- PART V ARBITRATION OF INDIVIDUAL EMPLOYMENT DISPUTES
- PART VI ARBITRATION IN THE PUBLIC SECTOR AND SPECIALIZED SECTORS
- PART VII APPENDICES
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