Guiding Opinions on Fully Enhancing the Credit Construction in the E-commerce Sector

Guiding Opinions on Fully Enhancing the Credit Construction in the E-commerce Sector
Guiding Opinions on Fully Enhancing the Credit Construction in the E-commerce Sector

Fa Gai Cai Jin [2016] No.2794

December 30, 2016

Relevant departments and institutions of all the provinces, autonomous regions, municipalities directly under the Central Government and Xinjiang Production and Construction Corps as well as the member units of the inter-ministerial joint conference for the construction of a social credit system,

In order to establish and perfect a credit system in the e-commerce sector, praise honesty, punish dishonesty, create a good market credit environment and promote the sound and rapid development of e-commerce, the Guiding Opinions on Fully Enhancing the Credit Construction in the E-commerce Sector (these "Opinions") are hereby given upon approval by the State Council.

I. Fully Recognize the Important Significance of Enhancing the Credit Construction in the E-commerce Sector
In recent years, along with the large-scale applications of the Internet technologies such as big data and cloud computing, e-commerce has been developing robustly, and has become an ingredient of the national economy and an important economic growth driver. The development of e-commerce not only has created new consumption demands, expanded employment channels, and inspired new entrepreneurial and investment booms, but also has played an active promoting and leading role in boosting the supply-side structural reform, expanding effective supply, speeding up the transformation of economic development modes, inspiring the vitality of market players and strengthening the endogenous power of economic development.
Credit is an important basis for the development of e-commerce. Through many years' explorations and innovations, China has made progresses in credit system construction in the e-commerce sector. However, dishonesty problems are still serious at present. Illegalities and irregularities such as sales of forged and fake commodities, sales of seconds at best quality prices, false advertising, service default, false transactions, credit hyping by scalping, malicious negative comments as well as the abuse, disclosure and sales of individual information are widespread and uncurbed, seriously affecting normal market order, infringing the legitimate rights and interests of consumers and endangering the sound development of e-commerce. The vigorous consolidation of credit system construction in the e-commerce sector and the concentrated solution of dishonesty problems of all the parties of e-commerce transactions are favorable for reducing transaction costs, better giving play to the important role of e-commerce in advancing mass entrepreneurship and innovation, and providing important supports for the sustainable and sound development of China's economy and the building of a comprehensive well-off society.

II. General Requirements
1. Guiding thoughts
Comprehensively carry out the spirit of the Eighteenth National Congress of the Communist Party of China and the third, fourth, fifth and sixth plenary sessions of the Eighteenth Central Committee of the Communist Party of China, deeply carry out the spirit of a series of important talks of General Secretary Xi Jinping, and according to the decisions and arrangements of the Central Committee of the Communist Party of China of the State Council, vigorously impel the common construction and sharing of credit records in the e-commerce sector, improve the market-oriented credit evaluation system, establish and perfect an honesty incentive and dishonesty punishment system, establish a market regulation system centering on credit, rectify and regulate e-commerce market order, create an honest e-commerce development environment, and promote the sound development of the "Internet " and mass entrepreneurship and innovation.
2. Basic principles
Government promotion and social common construction. Give full play to the organizing, guiding and promoting roles of the government, and accelerate the formulation of laws, regulations, standards and norms relating to credit construction in the e-commerce sector. Attach importance to giving play to the role of market mechanisms, and encourage and support credit service agencies and other social forces to actively participate in, jointly advance and form concerned work efforts.
Multiple measures and collaborative regulations. Strengthen the linkage of government departments and relevant social organizations, and establish an e-commerce collaborative regulation mechanism covering online and offline transactions and get through the whole process including production, transactions, delivery, logistics and customer services. Comprehensively apply methods such as random inspection, special examination, complaint handling and third-party evaluation to intensify the regulation for e-commerce dishonesty problems.
Treatment of both symptoms and root causes and comprehensive promotion.
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