Circular of the China Insurance Regulatory Commission on Issuing the Opinions of the China Insurance Regulatory Commission on Strengthening the Risk Warning for Insurance Consumption

Circular of the China Insurance Regulatory Commission on Issuing the Opinions of the China Insurance Regulatory Commission on Strengthening the Risk Warning for Insurance Consumption
Circular of the China Insurance Regulatory Commission on Issuing the Opinions of the China Insurance Regulatory Commission on Strengthening the Risk Warning for Insurance Consumption

Bao Jian Fa [2017] No.66

September 11, 2017

Various departments of organs, various insurance regulatory bureaus, Insurance Association of China, various insurance group (holding) companies, insurance companies and professional insurance intermediaries,

In order to promote the insurance consumption risk warning to a standardized, institutionalized and scientific level, the China Insurance Regulatory Commission (the "CIRC") has formulated the Opinions of the China Insurance Regulatory Commission on Strengthening the Risk Warning for Insurance Consumption, which are hereby issued to you for your implementation based on the actual situations.

Opinions of the China Insurance Regulatory Commission on Strengthening the Risk Warning for Insurance Consumption

It is an essential part to carry out the education on insurance consumers and issue insurance consumption risk warning for the protection of rights and interests of insurance consumers. In addition, it is an important means to safeguard the basic rights of insurance consumers such as the right to know and the right of education. Moreover, it is an effective measure to reduce disputes over insurance consumption, improve the risk identification and self-protection abilities of insurance consumers as well as prevent the accumulation of insurance consumption risks. In order to thoroughly implement the Guiding Opinions of the General Office of the State Council on Strengthening the Protection of Financial Consumer Rights and Interests (Guo Ban Fa [2015] No.81), strengthen and effectively carry out the risk warning for insurance consumption, the following opinions are put forward.

I. General Requirements
Adhere to the people-centered development thinking and establish the service awareness, as well as provide risk warning and education guidance based on the hot, difficult and dubious problems that insurance consumers care about in a timely, accurate and objective manner. Strengthen the insurance consumption risk monitoring, and promote risk warning for insurance consumption to a standardized, institutionalized and scientific level, so as to provide the fundamental support for the protection of the rights and interests of insurance consumers.
1. Working principles.
Adhere to the people-oriented principle and law compliance. Keep close track of the insurance consumption risk points, timely release proper consumption risk warning information based on the laws, regulations and insurance supervision regulations.
Adhere to the mechanism of overall planning and collaborative advance.
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